Product Returns

Return Policy - Shipping address outside India

a) Returns are not allowed

b) In case of wrong product being shipped, refund will be provided in terms of store credit only

c) Local taxes/custom duty to be borne by customer

d) In case local taxes/duties are not paid by customer, initial amount will be forfeited.

Return Policy - Shipping address in India

Ensuring your happiness is the reason we exist. Hence, we have a transparent  'No questions asked' returns policy, only for you.
Please remember that most of our products are handcrafted and not machine made, hence, an irregular pattern or color is infact not a defect. It is reflective of the fact that you have received an original handcrafted piece from the place famous for that craft. Just as we promise you, always.

If you are still unhappy with the product and want to return it, please Contact Us within 7 days of the receipt of the product with your order number. Our customer support team will schedule a free pickup by our partner courier firm from your location.

Fairly, we do not accept a product if it has been used or shows signs of wear and tear, in short, if it is not in its original condition.

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