FAQ

How do I cancel or modify my order?

Refer Cancellation and Refund Policy.

What are the payment refund options?

Refer Cancellation and Refund Policy.

How long does it take to get the refund?

Refer Cancellation and Refund Policy.

How do I return my order?

Refer Return Policy.

What is Shopatplaces?

Shopatplaces is an e-commerce firm which aims to provide you with the best products from the places famous for them, at attracive prices. All this,of course, delivered Free at your doorstep, with a smile.

Is it necessary to have a Shopatplaces account to shop?

No, you can shop just providing your Email Id via Guest Checkout. 

However, an account enables to check out 60% faster than the guest checkout facility.

What is ‘My Account’?

You can use ‘My Account’ section to

  • Manage/edit all your personal data like address, phone numbers, email ids
  • Change your password
  • Track the status of your orders
How do I know my order has been confirmed?

Once your payment has been successfully made, your order is processed internally. On confirmation of your order, you shall receive an email from Shopatplaces.com on your registered email address notifying about the same.

Is it possible to order a product that is 'Out of Stock'?

No, however you can add it to your wish list and we shall notify you once it is in Stock

How do I make a payment for a purchase?

You can make a payment for your purchase via

  • Credit cards/Debit Cards/Net Banking
  • Cash on Delivery
Any Shipping Charges in India?

No, we provide you with Free Shipping facility.

Are there any hidden charges when I make a purchase on Shopatplaces?

No, prices are inclusive of all taxes, octroi etc.

What is Cash on Delivery?

It is a service which enables you to pay in Cash at the time of delivery of goods.

  • Please note that the courier person will give you the parcel only after he receives the cash payment
  • You cannot open the parcel before payment
  • Foreign currency as payment against a COD order is not accepted
How do I pay using a Credit/Debit card and is it safe?

We accept all VISA, MasterCard (both Indian and International) debit and credit cards. Customers will need to key in their 16-digit Credit/Debit Card number and the 3 digit CVV Code (Card Verification Value - found on the back of the card) and complete the payment flow.

All Credit/Debit card details remain confidential and private. Shopatplaces and our trusted payment gateways use SSL encryption technology to protect your card information. 

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